Anders Eiler — Building @herodesk.io in public. Customer service is all about making it easy for the customer 👌
Building @herodesk.io in public. Customer service is all about making it easy for the customer 👌
Anders Eiler ranks #720 of 19,530 LinkedIn creators in Computer Software, and is a standout voice in Denmark. They have 12.2K followers and published 15 posts in the last 30 days at a 0.7% average engagement rate.
- 12.2K followers
- 15 posts / 30d
- 0.7% avg engagement
- 305 follower growth / 30d
The roast
Anders claims he wants Herodesk to last until the end of the internet, which is a bold commitment considering he’s spending his fifteenth year in tech pretending that selling a slightly cheaper version of a helpdesk tool is a personality trait.
About Anders
Hi there, I'm Anders 👋 I'm the founder of Herodesk.io - a new helpdesk tool for webshops, built to simplify customer support by centralizing all conversations across channels in one simple tool that also integrates with your webshop. Other tools do something similar; I know that. We differentiate ourselves by focusing on creating a super simple and easy-to-use tool that's reasonably priced (free or from €15.95 per month). That's pretty unique! I'm aiming for two things with Herodesk. First, I want to create an awesome, reasonably priced helpdesk tool that my customers love. I love software, entrepreneurship and e-commerce. It all fits together! Second, I want to build a bootstrapped business that'll keep making great software for our customers until the end of the Internet. That means no exit plans! We're here to stay. Before starting Herodesk, I spent the past 15 years as an entrepreneur. First, I co-founded Meebox & Clouddk until our successful exit in 2016. Then, I moved on to team.blue/DanDomain (who acquired Meebox), where I started as a Software Developer, Head of Development & CTO until I transitioned into being CSO for the DanDomain Webshop, having a technology-driven approach to commercial product development. Quite a ride! That ride ended in January '23. I took a much-needed break, and now, here I am: Back to being an entrepreneur and working to build a great product and a great business 🎉 If you wanna know more, want a demo of Herodesk or want to set up a partnership, send me a message here on LinkedIn and we'll set it up 👍
Highlights
- Top 5% in Denmark — Ranked #2 of 154 creators
- Top 5% in Computer Software — Ranked #150 of 4763 creators
- Top 10% Creator — 17 posts in 30 days
- Top 25% Audience — 12,213 followers
Recent posts
Customer Service is a must-win discipline to run a successful e-commerce business. At this year's E-handelskonferencen by Dansk Erhverv - Digital Handel, I've been invited to give a talk about how you can turn your customer support into a growth engine 🤑 The theme is "full steam ahead". That fits customer support really well, because it's undergoing huge changes, not least thanks to (or because of) AI. But using AI in customer support is not the reason WHY you'll succeed. It's a tool that'll help you get there. Succeeding with customer support is about giving the right service to the r
48 reactions · 3 comments · 0 reposts
Last week, I posted about a new opportunity to join us at Herodesk.io as our new SDR 🇩🇰 We've already received close to 100 applications 🤯 The position is still open, and we'll soon start doing interviews. But as the job post says: When we are confident that we have the right candidate, we will hire him/her and close the position. So if you're thinking about applying, now's the time! Go go go 🏎️ 👉 Start on Sept. 1st 👉 Very competitive base salary with commission on top (no limit) Come join our fully remote, fast-growing start-up. Read more here about the job, Herodesk and how to
23 reactions · 0 comments · 1 reposts
🇩🇰 🎙️ Ny SaaSkøbmænd.dk podcast Min regning til OpenAI fordoblede sig hver eneste måned. Så jeg byggede mit eget alternativ. Det er kort fortalt, hvad Bo og jeg graver ned i det nye afsnit af SaaSKøbmænd. To ting drev beslutningen. Den ene var økonomi: omkostningen løb løbsk og åd af marginen i et tempo, ingen bootstrappet virksomhed kan leve med. Den anden var GDPR. Vi er begyndt at få kunder, blandt andet en der laver rekruttering for offentlige virksomheder, hvor det er helt firkantet: er der en amerikansk leverandør involveret, så er svaret nej tak. US Cloud Act, og den slags. Så n
39 reactions · 3 comments · 1 reposts
Last updated 2026-08-01